Privacy Policy


PRIVACY POLICY - Helixes inc.


Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is generally stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall. In the present Privacy Policy, “Helixes inc.”, “we”, “us”, or “our” references must be understood, where applicable, as including Shopify Inc. whenever they are in charge of performing a particular function on our behalf. Our rights as contained as contained herein are acknowledged by you to the fullest extent permitted by applicable law.


[] (Helixes inc.) provides users with:

  • the [] website (“Site”);
  • any online accounts, web-based applications or platforms made available for use on any device or technology platform (“Applications”); and
  • any of Helixes inc.’ products made available on the Site or via the Applications (“Services”). The Site, Applications and Services are all facilities, functions or activities (“Features”) designed to assist your experience.

In providing you the Services, Helixes inc. needs to collect personal information from each customer and process that personal information. Helixes inc. uses common technologies such as cookies and Web beacons to keep track of your interactions with the Site, Application and Services and to improve the quality of our products and services. We may also collect your Internet Protocol (“IP”) address to track and aggregate non-personally identifiable information, your referring website addresses, browser type, domain name and access times.

Unless connected directly to a user account, the information Helixes inc. processes in connection with each IP address is largely statistical and is not stored to or referred to by Helixes inc. in a way that permits us to piece together any particular user’s browsing behavior.

The purpose of this Privacy Policy is to inform you about how we process information about you. This Privacy Policy applies to all of the Features operated by Helixes inc. or its subsidiaries or affiliated companies. From time to time Helixes inc. may also post product or service specific privacy notices or documentation to explain in more detail how Helixes inc. handles information related to privacy.



1.1. Information you provide

When you purchase a product from the Site or sign up for a service operated by Helixes inc., you may be required to provide personal information (including, but not limited to, name, address, telephone or age) and other information which can be used to ascertain your identity. Helixes inc. may combine the information you submit under your account with information from your activity on the Site for the purpose of providing you with a better experience and to improve the quality of our Features, products and services. For certain services, Helixes inc. may give you the opportunity to opt out of combining such information.

1.2. Cookies

When you visit the Site, Helixes inc. may send one or more cookies to your computer or device. Helixes inc. uses cookies to improve the quality of Helixes inc.’ products and services, including for storing your preferences, improving search results, improving features and tracking your trends so that we can better service you. See Appendix I for a list of cookies used by the Shopify hosting platform.

1.3. Log information

When you access the Site, our servers may record certain information. These server logs may include information such as your web request, your interaction with a product, IP address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser or your account.

1.4. Communications

When you send an email or other communications to us, we may retain those communications in order to process your inquiries, respond to your requests and improve Helixes inc.]’ products or services. Helixes inc. may use your email address to communicate with you about our products or services.

1.5. Third Party Applications

Helixes inc. may make available third party applications through the Site, such as gadgets, extensions or payment gateways. The information collected by Helixes inc. is processed under this Privacy Policy when you enable a third party application. Information collected by the third party application provider is governed by their own privacy policies and we recommend that you read and understand their respective privacy policies. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

1.6. Other sites

This Privacy Policy applies to the Site only. We do not exercise control over the sites displayed as search results, sites that include Helixes inc.’s applications, products or services, or links from within Helixes inc.’ various Features. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.

1.7. Email Marketing & Google Analytics

With your permission, we may send you emails about our store, new products and other updates. Note that our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.

1.8. Additional uses

In addition to the above, Helixes inc. may also use the information we collect to:

  • Provide, maintain, protect, and improve the Features, our services (including advertising services) and develop new products and services; and
  • Protect the rights or property of Helixes inc. or its users.

In the event Helixes inc. intends to use the information in a manner different than the purpose for which it was collected, then we will seek for your consent prior to such use.



2.1. Obtaining your consent

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that accept the terms of our Site and therefore you consent to our collecting the information and using within the scope of this Privacy Policy.

2.2. Withdrawing your consent

If you would like to opt-out from having Helixes inc. collect your information in connection with our products or services, please let us know by contacting us at

Please note that if you delete, block or otherwise restrict cookies, or if you use a different computer or Internet browser, you may need to renew your opt-out choice. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some of our features and services may not function properly if your cookies are disabled.



Helixes inc. only shares personal information with other companies or individuals in the following limited circumstances:

(i) When Helixes inc. has your consent. We will usually require opt-in consent for the sharing of any sensitive personal information.

(ii) When Helixes inc. provides such information to its subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf such as payment gateways and other payment transaction processors. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

(iii) When Helixes inc. has a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to:

  • satisfy any applicable law, regulation, legal process or enforceable governmental request;
  • enforce our Terms of Service, including investigation of potential violations of those Terms;
  • detect, prevent, or otherwise address fraud, security or technical issues; or
  • protect against harm to the rights, property or safety of Helixes inc., its customers or the public as required or permitted by law.



We take reasonable security measures to protect against unauthorised access to or unauthorised alteration, disclosure or destruction of data. If you provide us with your credit card information, the information is encrypted by Shopify using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, Shopify follows all PCI-DSS requirements and implements additional generally accepted industry standards.



By using the Site, you represent that you are at least the age of majority in your country, state or province of residence, or that you are the age of majority in your country, state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.



We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the Site. If we make material changes to this policy, we will notify you by indicating in this Privacy Policy that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.



If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information please contact




Below is a list of cookies used in Shopify:


  1. _session_id, unique token, sessional, allows Shopify to store information about your session (referrer, landing page, etc) ;


  1. _shopify_visit, no data held, persistent for 30 minutes from the last visit, used by our website provider’s internal stats tracker to record the number of visits ;


  1. _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, counts the number of visits to a store by a single customer ;


  1. cart, unique token, persistent for 2 weeks, stores information about the contents of your cart ;


  1. _secure_session_id, unique token, sessional ; and


  1. storefront_digest, unique token, indefinite if the shop has a password, this is used to determine if the current visitor has access.


This list is for your ease of reference in case you want to opt-out of cookies. Note that the list may vary from time to time and we are under no obligation to inform you of changes to the list.